This policy applies to Sunny J Lab’s website (sunnyjlab.com) and to inquiries sent to us. Each app has its own privacy policy:
1. Information and purposes
Website and inquiries
- Website: Cloudflare processes access records, such as IP addresses, to deliver and secure the site and provide access statistics. Language and display preferences are stored in your browser.
- Inquiries: we process your email address, name (if supplied), and message to reply and handle disputes.
2. Retention and deletion
Inquiry records (email address, name, and message) are kept for 3 years after handling, under the retention rule for consumer complaint and dispute records in the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce. We destroy them without delay when retention ends and delete electronic files so they cannot be recovered.
3. Third-party provision, outsourcing, and transfers abroad
We do not sell personal information. Overseas transfers for outsourced website and inquiry processing are listed below. Recipient links provide privacy contact details.
| Recipient | Country | Items | Purpose | When and how | Retention | Refusal and effect |
|---|---|---|---|---|---|---|
| Cloudflare, Inc. | United States | Connecting IP address and similar data; inquiry emails | Web hosting, visit statistics, email forwarding | Over the network on site visits or email sending | Per Cloudflare’s policy | Avoid site visits or email to prevent transfer (site access or email support unavailable) |
| Google LLC (Gmail) | United States | Email address, name, message content | Storing inquiries | Over the network when an inquiry is received | 3 years after the inquiry is handled | Do not email us to prevent transfer (email support unavailable) |
4. Automatic collection tools
The website uses no cookies and stores only language and display preferences in your browser.
5. Security measures
We use HTTPS for the website and limit access to the inquiry email account to the representative.
6. Your rights
You or your legal representative may request access, correction, deletion, or suspension of processing by email. We verify identity or authority and respond without delay, explaining any restriction such as a statutory retention duty.
7. Privacy contact
Department Sunny J Lab Customer Support · Email [email protected]
8. Remedies for infringement
If you need help with a privacy infringement, you can contact the following bodies.
- Personal Information Dispute Mediation Committee 1833-6972 · www.kopico.go.kr
- Personal Information Infringement Report Center 118 · privacy.kisa.or.kr
- Supreme Prosecutors’ Office 1301 · www.spo.go.kr
- Korean National Police Agency 182 · ecrm.police.go.kr
9. Changes to this policy
We will post any changes on this page at least 7 days before they take effect. This policy takes effect on October 6, 2026.